Return and Refunds

Thanks for purchasing from us at dorozay.com operated by Acquaint Technologies

In order to be eligible for a refund, you have to return the product within 3 calendar days of your purchase. The product must be in the same condition that you receive it and undamaged in any way. We’ll give you a full refund by the same method you used to pay, and we ask that items are returned clean, unworn and have all their tags on.

If you decide to return something, please ensure that it is in perfect condition. This means –

  • clean (no deodorant, perfume or make-up stains)
  • unworn
  • unwashed
After we receive your item, our team of professionals will inspect it and process your refund. The money will be refunded to the original payment method you’ve used during the purchase.

If the product is damaged in any way, or you have initiated the return after 3 calendar days have passed, you will not be eligible for a refund.

If anything is unclear or you have more questions feel free to contact our customer support team.